In recent days, where loneliness appears to be the main cause of concern enveloping our ‘socially distant’ lives, a number of initiatives have been made to fill that void. One such initiative has been implemented by the ‘front page of the internet- Reddit’, to make like-for-like people connect with each other. to increase user time on the platform but also encourage interaction between people who share the same interests. After all, in the past, similar types of chat rooms were considered the largest ‘fads’ and the most common way to connect; something, that Reddit recently tried to re-invented its platform with modern change.
However, the dream soon became a nightmare, after the platform made countless errors in its first functional deployment. A major bug that haunted the entire site caused the “start chat” button to appear on all the sub-elements, even if it did not serve any functionality. “If you remove banners in 3 communities where the feature works on the desktop or android web, the little button you’re seeing will appear across all communities. But importantly, for all support communities, this button doesn’t work. Your users can never import chats for this feature even in the rare event that they see the button. We are actively correcting this error right now. Alex Le, Reddit’s vice president of product and community, said the feature will be restored in a few hours and the button will be removed. However, the new feature launched by the digital platform is not only hampered by errors throughout the site, but also by criticism from subreddit moderators. For this reason, moderators are not given the option to opt-out of these chat rooms nor have the right to monitor and operate them, as the responsibility assigned by Reddit to the platform’s administrators.
As a result, this has attracted a lot of interest from moderators, as there are concerns that a new “start to chat” could put closed communities in contact with scammers and outside fraudsters. Moreover, most of the executive people who express their concerns come from groups that give voice to victims of sexual assaults and other forms; people who really need to remain anonymous to feel safe. Concerns are further fuelled by previous cases in which reports made against similar scammers take weeks and months for the platform to access properly. the financial crisis and we can’t even ask Reddit to ban those people after multiple reports (not someone will be hard to change accounts because it takes weeks or months to check reports). Even our official IRC chat room is better censored than anything possible on Reddit,” said the R/personal finance and r/debt community moderators. Another reason for the annoyed moderators is that Reddit has promised them the right to shape their own community, which has failed time and time again. After all, all moderators invest the last hours to work for the development of their community without ever expecting any kind of financial remuneration; therefore, they at least expect to be empowered by their community.
Reddit has since confirmed in a statement that it has disabled the button after their initial deployment did not go as previously planned. “Reddit’s users, moderators, and community are at the core of every product decision we make, and our intention when implementing the ‘Start Chat’ feature is to give Reddit a new way to connect with each other in these difficult times. In light of the issues and concerns expressed by our users and moderators over the past 24 hours, we have decided to turn off Chat Start so that we can ree evaluate our product development and deployment plans to meet the needs of the community,” the social giant said in its statement. However, the common conclusion is that both moderators and community members would be better without this feature, and if they still have to coexist with it, then moderators must have the right to relate to it.